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Privacy Policy

Effective Date: 1 January 2026 | Last Updated: 16 February 2026

1. Overview and Data Controller

This Privacy Policy describes the principles and protocols observed by fortiappsoftware ("we", "us", or "our") when gathering, retaining, processing, and safeguarding the personal data of visitors and registered users of our technological infrastructure. We act as data controller in accordance with the Data Protection Act 2018 and the retained UK General Data Protection Regulation (UK GDPR).

We respect your privacy and are committed to handling your personal information with transparency, stringent security measures, and regulatory integrity.

2. Categories of Information Collected

In operating our algorithmic execution telemetry services, we may collect and process the following categories of information:

  • Identity & Contact Details: Full name, verified email address, telephone contact number, and country of residence provided during administrative communication.
  • Technical & Connection Telemetry: Internet Protocol (IP) address, operating system, browser specifications, session timestamps, device identifiers, and clickstream sequences.
  • Analytical & Usage Patterns: Platform interaction patterns, calculation parameters selected in computational tools, feature engagement, and latency measurements.

We do not store complete unencrypted payment instrument credentials on our platform; financial settlements are routed through certified, PCI-DSS compliant third-party payment infrastructure.

3. Legal Bases and Purposes of Processing

We process your personal information only when authorized by clear legal bases recognized under UK data protection legislation, including:

  • Performance of Contract: To provision platform services, execute software computations, authenticate user access, and maintain client communications.
  • Legitimate Interests: To enhance the security and latency of our network, identify unauthorized intrusion attempts, refine machine learning models, and troubleshoot technical bugs.
  • Compliance with Legal Obligations: To adhere to anti-money laundering regulations, fraud detection directives, tax accounting rules, and statutory requests from law enforcement agencies.
  • Consent: Where you have granted explicit consent for specific informational updates or technical notifications.

4. Cookies and Analytical Tracking

Our website utilizes necessary technical cookies and basic analytical measurement tokens. These files are stored locally on your device to maintain secure sessions, memorize system interface preferences, and analyze system load distribution. You can configure your internet browser to refuse non-essential cookies; however, disabling certain technical tokens may impair the operational responsiveness of our interactive charts and calculation tools.

5. Disclosure and Cross-Border Data Transfers

We do not sell, rent, or trade your personal details to advertising brokers. Information may only be disclosed under rigorous contractual stipulations to:

  • Cloud computing hosting facilities, data pipeline providers, and cybersecurity vendors assisting our operational availability.
  • Professional advisers, including legal counsel and statutory auditors.
  • Competent regulatory authorities or law enforcement bodies where strictly mandated by statutory legislation.

Where personal data is transferred outside the United Kingdom or the European Economic Area, we implement recognized transfer safeguards such as UK International Data Transfer Agreements (IDTAs) and standard contractual clauses ensuring equivalent safeguards.

6. Security and Data Retention

We utilize multi-layer technical and organizational mechanisms including TLS encryption in transit, AES-256 encryption at rest, tokenized key storage, and restricted role-based internal authorization to prevent unauthorized access, alteration, or disclosure of user data.

Personal data is retained only for as long as necessary to fulfill the operational purposes set forth herein, satisfy audit requirements, or resolve legal claims, after which it is securely anonymized or permanently erased.

7. Your Statutory Rights

Under UK data protection law, you hold clear rights regarding your personal information, including:

  • The right of access to obtain a copy of the personal data held about you.
  • The right to rectification of inaccurate or incomplete personal records.
  • The right to erasure ("right to be forgotten") under defined statutory circumstances.
  • The right to restrict or object to the processing of your personal information.
  • The right to data portability to receive your data in a structured, commonly used format.

To exercise any of these entitlements, or to register a question, please address our Data Protection Representative via the contact details below.

8. Contact Information

For data protection inquiries or supervisory requests, please reach out to:

fortiappsoftware — Data Protection Officer
King William Street 195, EC4N 7BJ London, GB
Email: [email protected]
Phone: +44 20 7946 5907